FAQ INFORMATION
FAQ INFORMATION
What is Double Penetration? There are a great many ways to enhance your solo and partnered play with sex toys! During your time searching for the perfect toys you may have seen toys that are mainly used as a form of double penetration, or you may not know what double penetration is.
FAQ INFORMATION
The Difference Between Realistic and Non Realistic Dildos
There’s a huge selection of dildos that vary in shapes and sizes - it can be hard to find the perfect one for your needs! Still, there are some incredible benefits to both realistic and non realistic dildos that may assist you in making your decision and finding a toy that’s just what you desire for solo or partnered play.
FAQ INFORMATION
Traveling With Sex Toys: How to Safely Pack Your Toys
Traveling With Sex Toys: How to Safely Pack Along Your Toys! Bringing your sex toys with you on your travels can truly advance your adventures! Whether you’re traveling alone, or with partners, our favorite toys deserve to see the world as well. There are a great many things that should be considered when traveling.
FAQ INFORMATION
How to Clean Your RodeoH Harnesses
How to Clean Your RodeoH Harness So you’ve received your RodeoH harness or brief and it fits perfectly! You want to wear it every day, whether you’re playing or not… But this lovely underwear is going to need to be cleaned regularly, much like your other intimates. Whether it’s bodily fluids, oil, lube, or sweat.
FAQ INFORMATION
Lube Guide: What Lubrication Should I Use With My Sex Toys?
There are a great many different types of lubrication that you are able to use on yourself and with your favorite sex toys. But how do you choose which one is best for you and your needs?
FAQ INFORMATION
How to Clean and Store Your Sex Toys and Harnesses!
Your adult products are important to you but what is the best way to care for these products? From cleaning to storage, we have your ultimate guide to caring for your sex toys and harnesses right here!
FAQ INFORMATION
DHL Ecommerce arranges for your parcel to be delivered to the destination country and final mail delivery is conducted by the local postal service in the destination country.
This Global Mail option is an International Economy Service and all delivery times are "Est." or "Estimates." During peak seasons (or global pandemics), you may experience extended delays in receipt outside the estimated delivery times. This shipping option does not offer a money back guarantee for delayed delivery.
To track your package, use the tracking number provided in your shipping confirmation email. This number will start with GM (Example: GM156781234560077890).
Click the link below and enter the tracking number:
DHL Universal Parcel Tracking
The tracking status page will provide the tracking information for your local post office.
For issues with delivery, contact your local postal service to inquire about your shipment. If your package shows as being received into your country and is not yet delivered, we highly recommend contacting your local postal service as they may be holding the package for customs payment.
Customers are responsible for all taxes, customs or tariffs imposed by the receiving country. Import tax or import tariffs (also known as import duties) are fees charged by your government's border Customs when importers bring goods into the country. They are assessed by Customs government employees at the port of entry.
DHL Global Mail is a one-way service. If a package is refused or the carrier is not able to deliver, the package may be destroyed at the local DHL Service Center. Please be sure to follow your tracking number to ensure proper delivery.
How to start a claim:
DHL Global Mail International Delivery has end to end tracking and is covered by insurance. If your package is lost in transit you can submit a claim 45 days after the last available scan.
International packages scanned as “Delivered,“ “Attempted Delivery” or "Refused" are not eligible under DHL's Global Mail Claim Guidelines. Customer will be responsible for abiding by all laws of their receiving country as they pertain to adult merchandise.
If your package has reached DHL's 45 day requirement, please submit your order # and the email address used to place the order here. Once received, we will begin the claim process. Pending the results of the investigation we will replace your package and send you a new tracking number.